OUR COMMITMENT BEYOND CLOSING

Your Home Is Complete.
Our Commitment Isn’t.

Building your home is only the beginning of our relationship. Every AmeriTrend home is backed by a comprehensive warranty program, responsive support, and a team committed to standing behind the quality of our work long after you receive your keys.

OUR COMMITMENT BEYOND CLOSING

Your Home Is Complete.
Our Commitment Isn’t.

Building your home is only the beginning of our relationship. Every AmeriTrend home is backed by a comprehensive warranty program, responsive support, and a team committed to standing behind the quality of our work long after you receive your keys.

BUILDING CONFIDENCE THAT LASTS

Your home is one of the most significant investments you'll ever make.

That’s why we don’t simply build beautiful homes—we stand behind them.

Our warranty program is designed to provide confidence, clear expectations, and responsive support so you can enjoy your new home knowing our team is here whenever you need us.

OUR WARRANTY COVERAGE

Built to Protect What Matters Most

ONE-YEAR WORKMANSHIP

We stand behind the quality and craftsmanship of our work. During your first year of homeownership, we’ll address warrantable workmanship items covered under your builder warranty.

2 Year SYSTEMS COVERAGE

Your home’s major systems—including plumbing, electrical, and HVAC—are protected according to the terms of your warranty program, providing additional confidence in the systems you rely on every day.

10 Year STRUCTURAL COVERAGE

Your home’s structural components are protected under the applicable structural warranty, giving you long-term peace of mind.

*See your warranty documents for full details.

HOW THE WARRANTY PROCESS WORKS

A Simple, Transparent Process

1
Submit Your Warranty Request

Complete the online form with a description of the concern and photos if applicable.

2
Request Review

Complete the online form with a description Our warranty team reviews your submission and determines the appropriate next steps. 

3
Schedule Your Appointment

If your request qualifies under warranty coverage, we'll coordinate a convenient appointment.

4
Resolution

Our goal is to resolve warranty items efficiently while keeping you informed throughout the process.

MORE THAN A WARRANTY

We’re with you for the life of your home.

We believe exceptional customer service continues long after closing day. Our team remains available to answer questions, provide guidance, and support homeowners as they settle into their new home.

BECAUSE EARNING YOUR TRUST DOESN’T STOP ONCE CONSTRUCTION IS COMPLETE.

Prompt Communication

We'll acknowledge your request and keep you informed throughout the process.

Professional Service

Our experienced team coordinates repairs with qualified professionals.

Respect for Your Home

Appointments are scheduled with care and completed professionally.

Lasting Relationships

We're here long after move-in because your satisfaction matters.

UNDERSTANDING YOUR NEW HOME

New homes naturally experience seasonal movement, material expansion and contraction, and minor settling as they adjust to changing temperatures and humidity.

Many of these conditions are normal and expected during the first year of homeownership. Our team is here to help you understand the difference between normal homeowner maintenance and warrantable items so you always know what to expect.

Urgent Warranty Concerns

  • HVAC failure or no cooling/heating
  • Major plumbing leaks
  • Electrical hazards or outages
  • Safety concerns

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Palm Marketing, © Ameritrend Homes. All Rights Reserved.

Palm Marketing, © Ameritrend Homes. All Rights Reserved.